Tag Archives: Tools

Teaching Democracy Depends on Us

“Democracy must be reborn in each generation and education is its midwife.” (John Dewey)

How do we teach engaged citizenship and the kind of deliberative dialogue that can lead to wise public judgments?  We can’t leave it to to schools, and we certainly can’t leave it to political parties who promote factionalism and hyper-partisanship.  Each generation must teach democratic values and practices to the next.  My generation (Boomers) hasn’t done the best job.

As one small effort to remedy this deficit, we have written several e-books designed to help citizens and community organizations plan and host public dialogues. These books are relatively short and provide pragmatic advice related to planning, hosting, and facilitating dialogue in your community.  In honor of Law Day and last week’s National Week of Conversation we have discounted the prices by 50% and the discounted prices will stay in effect until May 21 when the higher prices return.   Following is a short description and link to each book.  We would welcome your feedback!

Understanding the Facilitation Cycle  For busy people about to engage a tough crowd on challenging issues. A quick, 20 page read. There are eight phases in the Facilitation Cycle. The first phase, Greeting, starts even before your meeting begins and before your participants come into the room. The last, Send Forth, magnifies the impact of your successful event for days and weeks after it has concluded. Current discounted price $3.99 (normally $7.99).
Dealing With Disruptors  What if you could make that disruptive energy productive? What if you could work with disruptors to increase understanding, broaden support, and build trust in your community? Dealing with Disruptors provides tools and a framework to make that happen. Current discounted price $4.99  (normally $10.99).
Navigating With 3D Evaluation: Public Dialogue for Results – Public engagement and dialogue can achieve valuable, lasting outcomes, but only when supported by ongoing, systematic analysis. This book shows you how to work with participants to set goals, engage everyone through a shared vision, maintain trust through common priorities and interim targets, navigate around obstacles like budget cutbacks and changes in political leadership, determine who is responsible for honoring the commitments made around the dialogue process, and demonstrate the value of your work.  Current discounted price $4.99 (normally $9.99).

Unpacking and Analyzing

Earlier this month we published a new e-book, “Understanding the Facilitation Cycle.”  This is the first in a series we are calling “Facilitation Analytics,” short guides that provide practical, focused insights you and your team can use immediately.

On April 8,  Sarah also presented at the Annual Conference of the American Bar Association’s Section of Dispute Resolution with Conna Weiner on the topic of Unpacking, Mapping and Evaluating Conflict.  You can download their written remarks here.

5 Levels of Resolution

Conflicts often seem intractable because many think a conflict ends when the yelling stops or parties come to a settlement. And then it starts up again, or the same parties begin fighting over a new issue when the most immediate one is settled. Stopping and settling arguments are the two lowest levels of resolution.  Both often fail to address emotional issues, and issues that affect an individual’s sense of identity or place in the world.   In fact, if you “stop” a dispute by declaring a winner and a loser, or “settle” the dispute by apportioning interests, these deeper roots of that dispute can spread like crabgrass.  You need to aim higher – by resolving or reconciling underlying concerns – if you hope to move through conflict and help the parties find new ways of working together.

At The Communications Center, Inc we offer a number of services that can help you work through conflicts.   Find out more at http://www.buildingdialogue.com.