In a recent dialogue class for older students we were discussing the “American Dream” and how this concept shifted over time from a dream based in community (“with liberty and justice for all”) to one rooted in more individually focused consumerism, with a particular focus on home ownership. In previous discussions members of the class had expressed a concern for loss of community and expressed dismay at our bitterly partisan politics. On this day, the class agreed that one dream they had for the next generation was a political system that was less chaotic and divisive, more productive, and one that encouraged individuals and groups to explore ideas, analyze information, and work together.
What might help us move toward that dream? A place to start is promoting dialogue rather than talking past each other. Another class, held in the Spring of 2018 developed this “citizen’s guide” to encourage just that. We recommend this guide to anyone interested in more productive political dialogue before, during, and after our upcoming elections.
Posted in democracy, dialogue, government, Dialogue, Our Work, politics, Resources
Tagged communication, community, Dialogue, guides, healing our politics, partisan divides, partisan politics, politics, Resources, teaching, USA
This year the American Bar Association’s Mediation Week returns to the themes of civility and Rule of Law. We are participating in Mediation Week in the following ways:
The ABA has also put together an useful list of resources for those interested in dialogue.
Posted in ABA Mediation Week, democracy, dialogue, government, Dialogue, politics, Resources
Tagged Better Angels, civic engagement, civility, democracy, Dialogue, mediation week, partisan politics, partisanship, politics, Resources, rule of law, USA
“Democracy must be reborn in each generation and education is its midwife.” (John Dewey)
How do we teach engaged citizenship and the kind of deliberative dialogue that can lead to wise public judgments? We can’t leave it to to schools, and we certainly can’t leave it to political parties who promote factionalism and hyper-partisanship. Each generation must teach democratic values and practices to the next. My generation (Boomers) hasn’t done the best job.
As one small effort to remedy this deficit, we have written several e-books designed to help citizens and community organizations plan and host public dialogues. These books are relatively short and provide pragmatic advice related to planning, hosting, and facilitating dialogue in your community. In honor of Law Day and last week’s National Week of Conversation we have discounted the prices by 50% and the discounted prices will stay in effect until May 21 when the higher prices return. Following is a short description and link to each book. We would welcome your feedback!
Understanding the Facilitation Cycle –
For busy people about to engage a tough crowd on challenging issues. A quick, 20 page read. There are eight phases in the Facilitation Cycle. The first phase, Greeting, starts even before your meeting begins and before your participants come into the room. The last, Send Forth, magnifies the impact of your successful event for days and weeks after it has concluded. Current discounted price $3.99 (normally $7.99).
Dealing With Disruptors –
What if you could make that disruptive energy productive? What if you could work with disruptors to increase understanding, broaden support, and build trust in your community? Dealing with Disruptors provides tools and a framework to make that happen. Current discounted price $4.99 (normally $10.99).
Navigating With 3D Evaluation: Public Dialogue for Results
– Public engagement and dialogue can achieve valuable, lasting outcomes, but only when supported by ongoing, systematic analysis. This book shows you how to work with participants to set goals, engage everyone through a shared vision, maintain trust through common priorities and interim targets, navigate around obstacles like budget cutbacks and changes in political leadership, determine who is responsible for honoring the commitments made around the dialogue process, and demonstrate the value of your work. Current discounted price $4.99 (normally $9.99).
Posted in Communities In Conflict, democracy, dialogue, government, Dialogue, Our Tools, Our Work, Resources
Tagged community, democracy, education, facilitation, government, next generation, politics, Resources, teaching, Tools
A Metaphor From The Midwest
Once you have your field, the next step in preparing for the harvest is to till, or cultivate, the soil. This means preparing the soil for planting, which includes both plowing to break up the soil and fertilizing to add nutrients. Both of these help the seeds you subsequently plant to grow.
In our political field, trust – a respect and belief in the integrity, good intentions, and capabilities of others – is the soil that helps us grow and flourish as a society. The trends discussed in our last post have depleted our communal trust. Using the rubric of “trust taxes” and “trust dividends” described in Stephen Covey’s “Speed of Trust“, these trends have resulted in a destructive tax on the citizenry. This is evidenced through the growing number of citizens who view those not of their own political party as “the enemy”, the excessive defensive posturing and legal positioning by our political parties, and the general level of venom used in discussing differences of interest or information. All of these factors suggest a “trust tax” of 60% or more. This is a very high burden.
So how might we use dialogue to remediate some of the damage that has been done? Below are three actions that can help break up the hard crust of fear and anger that has formed, followed by two that can help prepare the ground for new growth.
- Invite. Invite others into dialogue. Simply choosing to use dialogue rather than debate – to move beyond the right/wrong, win/lose framing used in debate and actually explore the complexities of intersecting issues — is a step towards building trust. By choosing dialogue you are moving from an “Us” v. “You” competitive dynamic into a more inclusive “we are in this together and will be stronger together” partnership and problem solving mode. You might begin by acknowledging differences in values or interests while also exploring similarities, by exploring the different questions being asked, or by comparing and evaluating the different sources of information that are being used. An invitation can be as simple as asking questions like “How would we like it to be? Why?” Although you can introduce dialogue in everyday conversation, there are also many resources and organized efforts you can connect to and invite others to join. Two current efforts include the Kettering Foundation’s annual “A Public Voice” collaboration and the Better Angels “One America” bus tour.
- Align. If you are going to invite others into dialogue, once you are there you need to act like you mean it. The communication patterns that promote dialogue are the opposite of competing factions spitting “trigger words” at each other or ridiculing, rather than engaging with, other points of view. No one likes to be attacked, dismissed, or shamed. If you are going to sustain a dialogue, you will need to act in ways that show interest in, and care and concern for, the others in dialogue. This means aligning your comments with a focus on the relationship, not just the issue being discussed. You can also think about how to align your narratives and questions with stories of wisdom and the common good.
- Listen: Often we ‘listen’ simply to find the gap in the conversation in which we might insert our own views, or to harvest fragments of statements to use in our rejoinder. This is not what we mean by “Listen”. Instead we mean listening in ways that attend to the speaker. This includes reflecting back an understanding of the speaker’s emotions and concerns, and inviting further thoughts on what might help the speaker move forward. This kind of reflective listening calms emotions and enhances the speaker’s ability to process new information. It also strengthens relationships and builds trust by demonstrating respect for the speaker’s presence in the dialogue.
- Educate. John Dewey once said, “Democracy must be reborn in every generation and education is its midwife.” Oliver Wendell Holmes observed that “The mind, once expanded to the dimensions of larger ideas, never returns to its original size.” As the last election showed, many citizens lack an understanding of how their government actually works, use very different sources of information, are unsure of their own ability to influence the decisions that are made, and might benefit from additional skills in the areas of communication and critical thinking. Dialogue can help in all of these areas. Note that in dialogue, education occurs through asking open-ended questions, sharing resources and experiences, and inviting reflection, not through lecturing or proselytizing.
- Commit. Studies in different fields demonstrate that taking personal responsibility for one’s views and actions improves how information is processed, shared and evaluated. It also builds trust. This kind of commitment and willingness to be accountable for what one says and does is aligned with sincerity. It is the opposite of the “bullshit” discussed in the last post. Taking responsibility for what you think and say, admitting what you don’t know, and inviting others to do the same, is the essence of effective dialogue.
Posted in Communities In Conflict, democracy, dialogue, government, Dialogue, politics, Resources, Working With Conflict
Tagged Best Practices, communication, community, Dialogue, facilitation, government, political discourse, politics, teaching, thinking, Trust, United States